JOB VACANCY ANNOUNCEMENT

General information:

Position Title: IT specialist

Number of positions: One (01)

Deadline: 27/09/2024

Contract Duration:  12 months

Job Location: Yaoundé

Hiring Organization: CRIHSS Foundation

Description of the organization:

The Center for Research and Integrated Health Systems Strengthening (CRIHSS Foundation) is a local organization in Cameroon focused on strengthening laboratory services including sample transportation for the health sector. Since 2019 CRIHSS Foundation continues to collaborate with local and international organizations to support the Government of Cameroon (GoC) in the development and implementation of health programs. The organization collaborates with the Ministry of Health and other partners to strengthen laboratory capacity and clinical services, with a particular focus on HIV testing (VL, EID), TB services and treatment. In the last five years CRIHSS has been at the forefront of advancing laboratory services with emphasis on designing and implementing sample transportation services for HIV (VL, EID), TB and other related programs. CRIHSS Foundation has worked extensively with PEPFAR IPs to expand its sample transportation service delivery program in Cameroon. With in the framework of its Project INTRASSAT funded by CDC/PEPFAR, CRIHSS Foundation will continue to support national capacity and strengthen transportation and referral of samples for laboratory testing services and return of results for HIV, TB, and emerging infectious diseases in Cameroon.

Duties and responsibilities

Within this funding opportunity, CRIHSS Foundation is currently seeking to hire a highly motivated individual to serve as IT specialist for the INTRASSAT Project. The IT specialist is responsible for installing and configuring hardware and software, troubleshooting issues, providing technical support, and ensuring the security and functionality of IT infrastructure. In addition, they will be expected to perform the following key roles and responsibilities.

• Design and maintain the layout of the network and server infrastructure
• Analyze and resolve issues with IT equipment including printers, servers, and networks
• Manage security options and software in computers and networks to maintain privacy and protection from attacks
• Ensure that the electronic data traffic, networks and systems are operating without interruption
• Perform routine maintenance and inspection of network systems
• Proficiency in troubleshooting hardware and software issues, including experience with remote support tools.
• Implement and manage disaster recovery and back-up procedures
• Conduct tests to evaluate network performance and provide network performance statistics and reports
• Create and manage user accounts, permissions, email accounts and anti-virus software
• Train users on hardware and software use and provide technical support to end users
• Keep detailed records of the network’s configuration, maintenance history and updates
• Stay updated on the latest industry trends, technology and security risks

Required Qualifications

The selected candidate must have a minimum of 5 years of experience working in IT support, systems administration, or a related role. Candidates must demonstrate competency by providing proof of completion of training in Master’s degree in Information Technology, Computer Science, or a related field. Strong considerations will be given to candidates who are proficient and can work in both official languages used in Cameroon (English and French). Additionally, we will give preference to candidates with one or more skills as listed below: 

• Strong problem-solving and critical-thinking skills.
• Excellent communication skills, with the ability to explain technical concepts to non-technical users.
• Capacity to design, host and maintain website.
• Strong attention to detail and a proactive approach to identifying and resolving issues.

How to apply:

All applications must be submitted via email to the following address:  candidature@crihssfoundation.org , No hard copy applications will be accepted.

Applicants should provide the following documents/information:

• A cover letter
• Updated resume or CV

Indicate the position you are applying for in the subject of your e-mail and do not attach certificates. Only shortlisted candidates will be contacted for interview in Yaoundé.

NOTE: Successful candidates will be contracted for a specified duration of 12 months for a start date yet to be determined.