JOB ADVERT: Webmaster/Social Media Manager

Announcement Number: Yaounde-2019-19

Hiring Agency: Embassy Yaounde

Position Title: Webmaster/Social Media Manager

Deadline: 08/02/2019 Format MM/DD/YYYY

Vacancy Time Zone: GMT+1

Series/Grade: LE - 6010 8

Salary: XAF FCFA11,489,674

Work Schedule: Full-time -

Promotion Potential: LE-8

Duty Location(s): 1 in Yaounde, CM

Telework Eligible: No

For More Info: HR Section/ ydeapplicants@state.gov

Duties

Maintains the Embassy’s bilingual Internet presence, including but not limited to social media, mobile technologies, and Mission websites. Develops and implements post’s social media strategy. Plans and implements social media outreach programs. Produces video products in support of public diplomacy and MSRP goals. Produces daily reports on relevant internet-based information for distribution to Embassy Official.

Qualifications and Evaluations

EXPERIENCE: At least two years of progressively responsible experience with social media, websites design and management, and information research is required. 

JOB KNOWLEDGE: Job holder must be computer literate with a focus on the Internet and other web-based tools. Knowledge of HTML, email, web page design and production techniques, social media design and management, customer relationship management, and marketing. Understanding of current trends and developments in American and host country information science and technology environment. Versed in wide range of issues dealing with U.S. government and political processes, U.S. foreign policy, legislative and other domestic issues, as well as U.S. society, culture, and values. In-depth knowledge and understanding of social media platforms. Job knowledge may be tested.

Education Requirements: A university degree in Library Science, teaching, the Liberal Arts, Social Sciences, Information Science or Information Technology, or a related field is required. Specialized training in social media, web design, or information technology is required.

Evaluations:

• LANGUAGE: Level IV (Fluency) speaking/reading/writing English and Level IV (Fluency) speaking/reading/writing French are required. This will be tested.
• SKILLS AND ABILITIES: Expertise in information technology and web administration. Excellent service orientation to target audiences, as well as superior interpersonal and cross-cultural skills. Excellent written and oral communication skills; good public speaking skills Ability to maintain frequent and close contact with target audience, and handle disgruntled social media followers. Work effectively with American and foreign national staff. Ability to develop, maintain and design websites and deploy social media tools for targeted outreach to Mission audiences. Ability to conduct reference researches and respond rapidly to complex requests, often for breaking news; to work effectively with American and Cameroonian colleagues; to independently plan, organize and carry out assigned responsibilities using electronic based technologies are required. This may be tested.
• EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

• All applicants under consideration will be required to pass medical and security certifications.

HOW TO APPLY

All applications must be submitted online, through the Electronic Recruitment Application (ERA) system, to be considered.