VACANCY NOTICE

UNICEF wishes to request applications from suitably qualified candidates to fill the following post:

• Post Title: Information Communication Technology Assistant
• Level: GS5 UN Classification
• Type of Post: Fixed Term Appointment(FT)
• Location: Yaounde

Deadline submission of applications: 6 June 2014

Under the supervision of ICT Officer, provide technical, operational and procedural support and end-user services in the implementation and support of information management(systems, procedures and activities) of the office.

KEY DUTIES AND TASKS

• Assist the Information Communication Technology(ICT) Officer, in managing the Country Office and the Zonal Offices network(LAN, WLAN, WAN), troubleshooting ad-hoc hardware and software problems experienced and monitoring continuous network and communications connectivity. 
• Ensure installation and miantenance of commputer and communications equipement, Conducts in close relation with the ICT Officer on a periodic basis of the office data backup and their retrieval during BCP implementation. Arrange storage of equipement and consumable. Install projector in conference room or outside during office workshop. 
• Assist the ICT Officer, in maintaining equipment inventory. Manage loan of equipement. Prepare weekly report of equipment on loan, status of consumable and ICT request received. 
• Assist the ICT Officer in regularly maintaining software and system, such as upgrading and patching, according to global roll-outs. Monitor virus activity in the network and ensure regular update of virus signatures. 
• Assist the ICT Officer in developing the office training plan on computer software and application, based on OrganiZational requirements and priorities, Contribute to the preparation of user training manual and delivery of actual training. 
• Assist the ICT Officer in testing periodically the BCP equipment on recovery sites. Monitor good functionnality of voice telephony network(fixed and mobile telephone) and HF/VHF radio networks. Configure telephone extension and VHF handset. Perform weekly radio check. 
• Perform other duties, as required. 

QUALIFICATION AND COMPETENCIES

Education

• Completion of secondary education supplemented with formal training(at University level) in computer science, information systems and telecommunications or related disciplines. Some industry wide vendor certification in a technically relevant field would be an asset. 

Work Experience

• Minimum of 5(five) years of practical work experience in information technology, computer information management work, including experience in data processing application, multi-user network and telecommunications, hardware/software installation, user assistance in support of office computerization, as well as systematic methods of troubleshooting and analytical problem solving, providing assistance to users on IT products and services, and use of applications and diagnostic tools. 
• Work experience in emergencies would be an asset. 

Language Proficiency

Fluency in French and good working knowledge of English are required. Competency Profile

1. Core Values(Required): Commitment Diversity and Inclusing Integrity 
2. Core competencies (Required) Communications, Working with people, Drive for Results 
3. Functional Competencies (Required) Leading and Supervising, Formulating Strategies, Analysing, Applying Technical Expertise, Planning and Organizing 

Deadline for receiving applications at UNICEF Yaoundé is 6 JUNE 2014. Applications could also be sent through mail Post(sending date would be considered) or via email address yaounde@unicef.org

Completed files(CV, P11 to be collected to the UNICEF Offices or UNICEF website, diplomas, references, etc...) to be addressed with post title on the envelope to the attention of:

CHIEF OPERATIONS

UNICEF

P.O. Box 1181 Yaoundé

Only qualified and short listed candidates will be contacted for interviews, UNICEF is a smoke-free environment and is an Equal Opportunity Employer. Qualified female candidates are encouraged to apply.

The processing of applications is not payable. UNICEF shall not be held liable for amounts paid by a candidate as part of this recruitment.