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ORDER MANAGER  

12-10-2014

YELO FAST FOOD

Yaoundé

1589

CDI

7

JOB POSITION: ORDER MANAGER

Civil Attributes

  • Age group: 19 to 25
  • Marital Status: Not Married
  • Gender Preference: female

Academic and professional requirements

  • Educational qualification: Undergraduate preferred(DUT, HND, BTS, BSc)
  • Professional experience: 2 years of customer service experience

Responsibilities

  • Check in one time for your shift
  • Gather specific shift information from management
  • Set up your waitressing section
  • Ensure basic tools available before starting shift(Paper, Pen, Calculator, etc)
  • Greets guest and make them feel comfortable
  • Take care of all guests at all times
  • Master menu items and be able to describe them appropriately to guest
  • Take and manage orders(food, breverages, and other services)
  • Ensure timely delivery of orders
  • Check in with guest to ensure that everything is going well
  • Upsell food, breverages and/or other services to guests as much as possible
  • Be proactive and deliver guest bills and thank them for dining
  • Receive payments(cash, VISA, Coupons, Mobile Money)
  • close orders in the billing system
  • Work with servers to ensure proper hygiene at all tables at all times
  • Work with Management to control sales versus cash available
  • Escalate issues to Management in a timely manner
  • Perform any other duty as may be advised by management
  • Clock out of your shift

All applications should be sent to hr@yelofastfood.com latest 20th October 2014





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