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Customer Service / Care / Support  

20-01-2018

The Solutions

Douala

1026

CDI

8

As part of its expansion and development of its activities, an international company in the e-commerce sector is looking for the needs of its services for highly motivated peoples to ensure its online customer service. As a member of the team your role will be to answer the different requests of the users by mail only.

Note: This is a home job the applicant must have a computer / tablet or smartphone at his disposal, friendly for this type of activity and access to the internet.

Your responsibilities include:

  • Respond to email client requests using the company's email system
  • Moderate items sold by users to ensure compliance with terms of service
  • Participate and contribute to weekly online exchanges and meetings.

Profile:

  • We are looking for organized, rigorous, autonomous people because home based job requires a lot of rigor.
  • Ability to work in a multicultural team
  • Experience in the fields: customer service/support, in the ecommerce or call center would be an asset
  • An experience in sales, marketing and commercial would be a plus
  • Basic notions in computer science, office automationGood writing skills in English will be to your advantage

 

Prerequisites:

  • Minimum GCE O level with good English writing skills (GCE A level is  recommended)
  • A computer,  tablet or a good smartphone at your disposal
  • Regular access to the internet
  • A friendly workspace and one or more available time slots
  • Google Gmail and Skype account or create one if you are selected

Note: for a start you can conduct this activity with your regular job and if you are fulfilled the workload will be increased gradually according to your abilities and skills.

Send your resume only to: generationcash7@gmail.com





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