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Residence House Keeper  


British High Commission






View Vacancy - Residence House Keeper (11/17 YAO)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Category: Foreign and Commonwealth Office (Residence and Support Staff)

Job Subcategory: Housekeeper

Job Description (Roles and Responsibilities) 

Main purpose of job:

This position is part of the small Estates Team within the Mission’s Corporate Services Department. It focuses on managing and maintaining the British High Commissioners Residence ensuring that it is well maintained and provides a professional appearance to visitors to the Mission. The housekeeper provides housekeeping services to the High Commissioner and guests. They also support food & beverage service working closely with the Butler.

Roles and responsibilities

  • Prepare accommodation for guests – beds & linen; vacuuming, mopping and dusting; toiletries;
  • ensure safety cards, guest information etc is in place
  • Guest services – welcome guests and offer refreshments
  • Undertake ad hoc cleaning assigned by the Line Manager.
  • Check cleaning machines/equipment regularly and bring faulty machines to the attention of Line manager.
  • Stock control – linen
  • Monitor stock of cleaning products/equipment and place orders when supplies are low.

Essential qualifications and experience 

  • Minimum 2 years experience in housekeeping within a diplomatic residence, boutique hotel or private home of similar standing with excellent references
  • Excellent at cleaning and laundry 
  • Must have a minimum qualification of a Secondary School certificate.
  • Good command of spoken and written English.
  • Excellent oral and written communication skills, time management skills and attention to detail.
  • Must be able to work independently as well as part of a team.
  • Excellent organisation skills.
  • A positive attitude and willingness to learn and improve

Desirable qualifications and experience: Food & Beverage experience & flower arranging

Required competencies: Changing and Improving, Leading and Communicating, Collaborating and Partnering, Managing a Quality Service

Application deadline: 19 November 2017

Grade: S3

Type of Position: Fixed Term

Duration of Post: 24 months

Region: Africa

Country/Territory: Cameroon

Location (City): Yaounde

Type of Post: British High Commission

Starting monthly salary : 160 932 CFA

Start Date: 2 January 2017

Other benefits and conditions of employment 

  • Transport Allowance 32,844
  • Housing allowance  60 996
  • Unsociable Working Hours Allowance 15 000 CFA


All interested candidates are invited to apply online through the following link: Residence House Keeper

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