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Revenue Assurance Manager  

18-11-2016

Vodafone Cameroon

Douala

1568

CDI

0

Job Advert – Revenue Assurance Manager

Vodafone Cameroon invites suitably qualified candidates to apply for the position of Revenue Assurance Manager based in Douala.

JOB TITLE: Revenue Assurance Manager

REPORTS TO: Finance Director

DEPARTMENT: Finance

LOCATION: Douala/Cameroon

Role Purpose

Reporting to the Finance Director, the Revenue Assurance Manager responsibilities will be to:

  • Oversee the Revenue Assurance and Fraud Prevention/Management activities (RA/FM).
  • Ensure optimal security of company’s revenues and optimal prevention of fraud and leakages impacting company’s financials.
  • Proactively improve processes that impact the optimization of our revenue streams

Role definition and Accountabilities

CORE ACTIVITIES

  • Constantly implement and improve controls and checks in areas of RA/FM.
  • Continuously ensure that published tariffs are indeed implemented tariffs on the systems: Billing, IN,
  • Perform quality assurance testing on key processes and systems changes which impact recording, processing and billing of revenue producing events.
  • Monitor for, prevent from, identify and remedy for potential errors in revenue cycles
  • Perform regular reconciliation and (gap) analysis of revenue streams.
  • Monitor bill payment/collection and fraud if any by multiple checks and balances in the system.
  • Investigate, understand and document issues root causes
  • Propose/suggest solutions to avoid occurrence of issues
  • Manage/reconcile VAS settlements with partners, supervise the interconnect settlement and tariff alignment on all network elements
  • Continuously work to understand and mitigate losses to ensure the highest levels of loss avoidance and reduction.
  • Maintain in depth understanding of industry trends and technological developments relative to risk and loss avoidance
  • Validate accuracy of reporting and data used to create fraud policies and strategies on a recurring basis
  • Report on and improve metrics
  • Monitor and block unauthorized routing of calls to avoid revenue loss (bypass)
  • Provide support for any Regulator (CMC) inquiry and investigation in fields of RAFM

TOOLS & PROCESSES

  • Build the Knowledge Management of the department in terms of RAFM practices, processes, activities through systematic written and digital documenting.
  • Develop and document metrics/testing/monitoring methodology.
  • Recommend and document fraud prevention processes’ and systems’ enhancements
  • Document and monitors all revenue flows across critical function
  • Partner with other department teams to design, develop and implement best practices to assess, manage and prevent fraud and leakages
  • Work closely specifically with IT and build a strong working relationship with its members in matters of reporting, billing, charging.
  • Identify areas that need automation to minimize manual interaction and needs of additional tools
  • Be aware of industry trends and Regulator requirements in order not to avoid any breach of any rule

Objectives

  • Ensure optimal security of company’s revenues and optimal prevention of fraud and leakages impacting company’s financials.
  • Proactively improve processes that impact the optimization across all revenue streams.
  • Provide leadership, direction and consultation in the avoidance of financial loss and prevention of fraud throughout the company.

Qualifications,  Attributes

Qualifications:

  • Masters in IT, Accounting, Technology or Engineering

Personal Attributes

  • Attention to Detail: Ability to focus on the lowest level of detail and assess the impact at the macro level
  • Transaction level detail is critical to deliver innovative solutions in this role
  • Strong technical/operational and analytical skills
  • Strong mix and combination of Technical/engineering skills as well as Financial skills
  • High level integrity

How to apply

Please send your CV with Motivation letter by email at careers@vodafone.cm

Please mention “Revenue Assurance Manager Candidate” as subject of your email

Deadline November, 28th 2016.

Applications not following the guidelines above will not be considered.





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